TERMS AND CONDITIONS & PRIVACY

A2Z Travel and Tours is a travel agency established in the Dominican Republic which, within the framework of corporate social responsibility, its profits are directed to the sustainability of the Proactivity for Cooperation and Development programs (PROACODES) aimed at improving the life of the LGBTQ community. A2Z Travel and Tours is the owner and operator of the website www.lgbtqplanet.org, a digital platform that provides a space for the promotion of businesses, companies, groups, and organizations for the LGBTQ public around the world.

A2Z Travel and Tours seeks to improve the experiences of LGBTQ travelers around the world, delivering a website that connects them with LGBTQ businesses, companies, groups, and organizations in the destinations they’re interested in visiting, including LGBTQ travel agents and tour operators, hotels, guest houses, restaurants, shops, bars, nightclubs, and other providers and events. It also lists nonprofits that provide services and/or work for LGBTQ equality, some of which offer goods and serves to the community to help sustain their work (e.g. run an LGBT café to support a safe space).

In order to provide a better service, please read the following Terms and Conditions (hereinafter “Terms”) of this portal carefully before using or acquiring any information, products, or services published through the portal www.lgbtqplanet.org.

By accessing the lgbtqplanet.org website or applications for tablets and mobile devices, or any other service on our platform (hereinafter “Our website”), you accept these and our Privacy Policy. If you do not accept these Terms, please do not use the platform. For the purposes of these terms, we will use “We or A2Z” to represent A2Z Travel and Tours and the www.lgbtqplanet.org web platform, and the use of “You” as a user of Our website.

THESE TERMS INCLUDE AN ARBITRATION CLAUSE AND A WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE LAWSUIT.

We reserve the right to modify these Terms and publish a new version on Our website, for any reason and at any time. These changes do not affect your pre-existing rights and obligations. If you continue to use Our website after we have published any changes to the Terms, you accept the Terms in effect at that time. Please check these Terms from time to time to stay up-to-date in case changes have been made. If you do not agree with any of the conditions of the Terms or subsequent modifications, or if you are not satisfied with Our website, please do not use Our website. If you need any particular clarification, you can write to us by email: [email protected].

1, At www.lgbtqplanet.org we DO NOT SELL travel products, excursions, activities or services, or products proposed by the suppliers that appear on Our website (hereinafter the “Services and/or Products”).

Our website is a search engine for Products and Services for LGBTQ traveler. The www.lgbtqplanet.org portal does not own, manage or sell any of the Products or Services that appear on Our website, such as flights, accommodation, rental cars, bar services, excursions, activities, restaurants or insurance, among others. The Products and Services are owned, managed or made available by third parties (hereinafter the “Seller” or the “Sellers”) directly (e.g., an airline) or by agencies (e.g., an online travel agency), for business (e.g., hotels, bars) or organizations (e.g., excursions or meetings). Sellers are responsible for their Products and Services. You are responsible for accepting and understanding the Terms and privacy policies of the Seller, which are those that govern your reservation or contracting of any Products and Services. Likewise, the terms of the Sellers are those that govern your reservation or Products and Services purchased, so you must also agree with them and understand them and seek any clarification in this regard directly with the supplier. You are responsible for any interaction between you and the Sellers that you have access to through Our website www.lgbtqplanet.org. A2Z Travel and Tours and this website are not responsible for any inconvenience that may arise with Products and Services contracted to a provider that You met through Our website.

The portal www.lgbtqplanet.org shows you Products and Services related to your trip and Suppliers on Our website, but this in no way implies, suggests or constitutes a recommendation for use by Us or A2Z. Nor does it mean that www.lgbtqplanet.org sponsors, endorses, or is affiliated with the Sellers.

The www.lgbtqplanet.org portal displays the content ands prices as they have been provided by the Sellers listed on the portal. Although lgbtqplanet.org asks providers to keep the information about the Products or Services on Our website up-to-date and correct, it is the sole responsibility of the Sellers to provide accurate, updated or complete content on Our website. www.lgbtqplanet.org does not administer or verify the Products or Services presented by the providers in the profiles of Our website. Therefore, We do not guarantee the prices or any of the Products or Services displayed on Our website. Prices may change constantly and additional charges may apply (eg, payment fees, service charges, and local taxes and fees). Before completing the reservation or hiring any service, always verify that the prices are what you expected. Some Sellers may charge you for the Products or Services in a different currency than the pre-selected currency or the one you chose to display the results.

2, All contracting of Products and Services are carried out outside the www.lgbtqplanet.org portal.

Any contracting of Products or Services related to your trip is made with the Seller, on the provider’s reservation page or platform, and Our website only acts as an interface between provider and user. www.lgbtqplanet.org is not responsible for any contracting of Products or Services that You may carry out with any provider. The www.lgbtqplanet.org portal does not participate in any way in generating the description of the supplier’s Product or Service, nor in defining prices or rates, nor in providing any Product or Services offered by any supplier, nor does it affect any contracting process between the user and provider. If you have a problem or conflict with respect to a contracted Product or Service, you must contact the Sellers to resolve it, not with us.

3, Intellectual property

We, together with our corporate partners, the Sellers, and other licensees, are the owner of all text, images, software, trademarks, service marks, and any other material contained on Our website. You are not allowed to copy or disclose the content, except for personal and non-commercial use. All copyright, trademark, and other proprietary notices included on Our Website must appear on all copies that you print. The rest of the products, services, or names that appear on Our website belong to the respective third parties and can only be mentioned on Our website for identification purposes. For more complete information on these names and their registration, please contact the corresponding third parties. The use of and access to Our website does not grant you any license or right to use any of the brands included in it.

4, Use of our website

You can use the www.lgbtqplanet.org portal as a “Visitor” or as a “User”. As a Visitor, you will be able to look at the portal but you will not be able to use the interactive aspects of the platform. In order to use all the interactive functions of the platform, you will have to register with a username and provide a valid and active email, which will be verified by the portal that will automatically send an email to that email to which you must be able to respond to finish the registration process. You can only register as a user of Our website if you are of legal age. You will have the option to decide whether or not you want to receive information and updates from Our Website through your email associated with your registration if you check the box that you agree to receive emails. Otherwise, you will not receive any communication from the portal. You will be responsible for keeping your username and the email with which you opened the account secret. You are responsible for all the use made of Our website, whoever uses your Username and email account (with or without your permission), and anyone to who you have allowed accesses through your account. If you have any reason to believe that your account is no longer secure (e.g. due to loss, theft or unauthorized disclosure or use of your information, the computer or mobile device used to access Our website), you must immediately change any personal information, such as password, that may have been compromised, to limit damages related to this occurrence. If you install any software or activate any service that stores information from Our website on any mobile device or computer, it will be your responsibility, before transferring or disposing of the device, to erase your information or disable access to said software or service to avoid such unauthorized access to your information or your account.

By using our website, you agree to comply with the laws applicable to the United States, the Dominican Republic and your country of origin, including the laws regarding the export of technical data.

Likewise, you agree not to perform any of the following actions without prior written authorization from www.lgbtqplanet.org:

(i) access the website through any type of manual or automatic process for reasons other than personal use or the inclusion of the www.lgbtqplanet.org pages in a search index. The use of any automated system or software to extract data from Our website for commercial or non-commercial use is prohibited.

(ii) breach security mechanisms inherent in platform designed to prevent or limit access by any means including use of artificial intelligence or hacking activities.

(iii) use deep links (URLs) anywhere on Our website for any reason

(iv) use any device, software or routine that interferes or attempts to interfere with the normal operation of Our website or the reservation service, or perform any action that places an excessive load on our equipment or network environment

(v) reproduce, duplicate, copy, sell, market, resell or profit from Our website

(vi) use any functionality of Our website for any reason that is illegal, harmful or that we consider questionable or inappropriate

(vii) publish or distribute any material on Our website that does not respect the rights of any third party or applicable law

(viii) use Our website to obtain or store personal information from third parties

(ix) use Our website for commercial purposes, unless we have given written permission

(x) Publish any advertisement or promotional material on Our website

Also, in any of these cases, we may, at our own discretion, suspend, cancel or restrict access to all or any component of Our website at any time, without prior notice or liability. On the other hand, you can delete your account at any time.

Furthermore, you agree not to:

• Avoid, deactivate or interfere in any other way with the security-related features of Our website or the features that prevent or restrict the use or copying of any content or impose limitations on the use of our website or any content on it
• Impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity
• Violate or encourage others to violate any applicable law, statute, ordinance or regulation, intentionally or not
• Provide false or misleading information
• Request personal information from anyone
• Delete, add or change the user content of other people
• Remove or alter any copyright notice or other proprietary notices on or in relation to any content on the web
• Publicly discredit any person or any user content
• Posting threats of violence, or promoting or encouraging others to engage in violence or illegal activities
• In case you see any abusive content, you can report it through [email protected] or the contact section

5, Your intellectual property rights

We respect the intellectual property rights of others and we prohibit users from uploading, publishing or transmitting in any way on Our website, any content that does not respect the intellectual property rights of other people. If you consider that your trademark or copyright has been infringed, send us a written notification to the email [email protected]

6, Disclaimer of warranty

Our website, all the content and services available on Our website, are offered as is and according to availability. Much of our content is generated automatically, so errors can occur. Search results are generally large, but searches are not exhaustive, nor do they show all the providers and offers available in the market. Therefore, we do not always display the lowest available price. The www.lgbtqplanet.org portal is explicitly exonerated of any responsibility and does not provide any guarantee, explicit or implicit, including, among others, implicit guarantees regarding merchantability, suitability for a particular purpose, title, non-compliance, and security and accuracy, as well as any guarantee that may arise from the use or trade, agreement or course of execution.

7, Limitation of liability

A2Z Travel and Tours www.lgbtqplanet.org (together with our managers, directors, employees, representatives, shareholders, associates and suppliers), in accordance with the legal framework, we are not responsible for (a) any loss or damage, or viruses that may infect your computer or other property as a result of accessing our website, downloading content from it, (b) any injury, death, loss, claim, force majeure, accident, delay or any direct, special, exemplary, punitive, indirect, incidental or significant damage of any kind (including, but not limited to, loss of benefits or savings) arising from a contract, tort, strict liability or any other, that arise or are in any way connected with: (i) the use of Our website; (ii) any failure or delay (including, but not limited to, the use or inability to use any component of Our website to access reservations or purchases); (iii) the execution or non-compliance of us or any of the Sellers, even in the event that we are notified of the possibility of said damages taking place to said third parties or to any other. In accordance with the legal framework, our additional responsibility for any loss or damage to your person as a result of accessing Our website, the downloading of content from it is not indicated in this paragraph, is limited to 50 USD.

8, You agree to protect us

As stipulated in these Terms, you undertake to protect, indemnify and hold harmless each of the managers, directors, employees and agents of any claim, cause of demand, liability, expense, loss or requirement including, among others, the legal and accounting expenses that may arise, or that are in any way connected with your breach of these Terms or the agreements that are part of these Terms by reference, the violation of applicable laws and the use or access to Our website, or the intellectual property.

9, Links

Our website may contain links to other websites that do not depend on us, that we do not control and for which we are not responsible (hereinafter, “Other websites”). We provide these links as a reference and for your convenience, but we do not endorse the content of Other Websites, nor do we accept any responsibility for them or for any damages or losses that your use of these may cause you. You should consult the terms of use, privacy policies, and other rules published on the Other websites before using them. You agree not to create any link to Our Website from any other website, including any that you control.

10, General requirements

We reserve the right to modify Our website and these Terms at any time and without the need to notify you. You are responsible for keeping abreast of updates to these Terms. If You use Our website, it means that you accept all changes made to the Terms, and any changes will replace previous versions. Unless otherwise indicated, all changes made to these Terms will be applicable to all users, including those who have registered before the date the changes take effect. Furthermore, we reserve the right to terminate this agreement under these Terms at any time and by written notice (including by email) and/or if you are a registered user, by terminating your account and accessing it.

If you or any other Users breach these Terms and for any reason we do not take action, it does not mean that we are waiving our right to act with respect to future or similar breaches. If a court finds that any of these Terms is unenforceable or invalid, these Terms will remain in effect to the maximum extent permitted by applicable law, while the other Terms will remain valid and enforceable. These Terms, together with the agreements that are part of these Terms by reference, constitute the entire agreement between you and us in relation to the use of Our website, and supersede any prior understanding or agreement (whether oral or written) regarding the use of our web.

In accordance with the legal framework, the laws of the Dominican Republic, beyond its conflict of laws rules, govern these Terms, as well as you and our compliance with them and any dispute or demand that arises from or is related to them or its content (including non-contractual claims or lawsuits). If you take legal action related to the use of Our website, these Terms or our services, you agree to file such action only in the courts located in Santo Domingo, Dominican Republic. If you are a consumer, it is possible that the legislation allows you to transfer the process to your place of residence, as well as to seek legal recourse in accordance with the local consumer protection laws.

In such actions or in those that we could initiate, the complying party may, in accordance with the law, recover all legal expenses that have been incurred as a result of such claim, including, among others, the costs subject or not subject to tax and, to a reasonable extent, attorney’s fees. In accordance with the legal framework, you agree that any claim, demand, and grounds for legal action that arise as a consequence of or are related to Our website and/or these Terms will be resolved individually, without resorting to any class action lawsuit.

11, Rules of respect or Policy against discrimination

A2Z Travel and Tours and the www.lgbtqplanet.org web portal, is a platform that promotes equality and respect, for which it will not allow comments or promotions that violate these principles and promote discrimination or hatred. Any User who does not comply with this policy will be blocked and will no longer be allowed to access the portal

12, Your comments

We encourage you to share your comments and questions with us here, although we may not be able to answer all of them. Please note that we do not assume any responsibility for the review of unsolicited ideas for our company (such as ideas about products or advertising) and we will not assume any responsibility as a result of any similarity between those ideas and any material that may appear in future products or www.lgbtqplanet.org services. Also, remember that you are responsible for any material you send, including its reliability, originality and respect for intellectual property rights.

Don’t divulge trade secrets or other confidential information in your messages. All rights to the materials we receive will become the exclusive property of www.lgbtqplanet.org. Also, by sending us your comments you grant us an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, modify, perform in public, show in public, edit, translate, subscribe, syndicate, republish, extract (in whole or in part) and distribute the comments that you send us for any reason, such as business, commercial, marketing, advertising, and others. Any claim regarding copyright (Copyright) and intellectual property rights arising from these terms and conditions and from our services will be governed and interpreted in accordance with current legislation in the Dominican Republic and will be presented before the competent courts. from the same country.